Would you like to cut down on calls from your customers asking about their order? Would it help you to have your staff alerted the moment an order that was out of the ordinary was entered? Are your sales people tired of sharing information about what was shipped and when it will arrive? Would you like to know about exceptions the moment they are keyed rather than when a report is run to tell you about a problem? Would you like to deliver world class customer service?

Sage KnowledgeSync software tells you all this the moment it happens.

Appropriate staff and your customers will be able to receive email alerts telling them about the status of their order, the progression of their project and more. Sage KnowledgeSync monitors all your business data – within your Sage Software applications, and beyond. You'll never miss out on critical business opportunities or be unaware of urgent customer issues.

Automatic Form, Document and Report Delivery
Don't wait to find out about a situation when a report is run, know the status at the moment it happens. Using the industry-standard Crystal Reports, automate both the production and delivery of reports, forms and documents to both your internal employees and external clients and partners.

Intelligent Workflow and Business Process Automation
Automate and monitor critical business processes by doing more than just sending alerts; trigger "workflow"to update your applications, schedule intelligent tasks, and move information between an organization's disparate software systems.

• Notify staff about critical business issues at the moment they occur
• Identify trends or problems across your entire business
• Synchronize data between multiple business applications and identify inconsistencies
• Let your clients access their order information from your website. They can see for themselves the status of their order.
• Be alerted – and trigger automatic corrections – when potential problems appear in your Windows operating systems.
• Online orders can be immediately created in the customer file. No re-keying of order information. Unify all your applications - with one Business Activity Monitoring solution, and create a central point for business process management.
• Get an immediate ROI due to free, preconfigured collections of alerts for use with all Sage Software business applications.